Arkansas Insurance Adjuster Practice Exam

Question: 1 / 400

Bobby is adjusting a complicated auto claim. Which of the following is TRUE?

Bobby can contact the policyholder's caretaker for clarification due to the policyholder's age and memory issues.

B This option is incorrect because there is no mention of a third-party claimant in the question. The question only refers to a "complicated auto claim" which suggests that the policyholder is responsible for the accident.

C: This option is incorrect because there is no indication that a fault disagreement exists. Therefore, advising the policyholder to hire an attorney would be premature.

D: This option is incorrect because it goes against standard claim handling procedure. Claim adjusters have the authority to interview witnesses without permission from the claimant.

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Bobby must advise the third-party claimant to hire an attorney due to a disagreement on fault.

Bobby must advise the policyholder to hire an attorney because of a fault disagreement.

Bobby needs permission from the claimant before interviewing a witness.

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